Frequently asked questions

What are your turnaround times?

Logos- Turnaround time is typically 4- weeks. Digital Artwork/Eflyers/Motion Graphics Turnaround time is 4 weeks Web Designs + Packages - Turnaround time is 6-7 Weeks Turnaround times are subject to change based on current workload or on client's ability to provide required information and/or content. Turnaround time starts after payment and content is received. i.e If you take 2-3months to provide content your turnaround timeframe will begin when your content is received.

Do you provide photos for flyers and websites?

No I do not provide stock photos. if you need me to there will be a fee ranging form $10-$50.

Is web maintenance included in web packages?

All web packages recieve 3 month of free web maintenance. After the 3 month mark, there is a $65 monthly fee to maintain your site.

Do you provide hosting and domains?

No I do not provide either one. Clients must purchase their own hosting and domain packages because those are recurring fees.

Do you teach clients to maintain their own site?

Yes all clients recieve a How-To Guide and personal video for maintaining their site.

How Do I Get Started With The Process?

Once your payment is received, you have taken the first steps, and we can proceed - yay! For logo development projects, please fill out the BRAND IDENTITY QUESTIONNAIRE. For all other services, PLEASE EMAIL the following:
Logo - Please provide your logo in HIGH QUALITY .png (transparent background) format.
High Quality Photos - I DO NOT work with cell phone, or low quality images. Professional photos only. If needed, I can implement one, or several of my purchased stock photos, in your design for a fee
Verbiage - Please have the design verbiage clear and concise, for your design. Names, titles, wording correct. I will NOT BE liable for any misspelled words, bad grammar, etc.

Refund Policy

If it comes to this, unfortunately there is a no refund policy in place for projects already started. If you want to cancel, and your project has not been started on yet, there will be a full refund provided.

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